FAQ
Delivery
Delivery time for orders within Spain is between 1 and 3 days; within the EU, between 2 and 5 days; and outside the EU, between 3 and 15 days.
Please note that delivery times are approximate and may vary. During promotional periods and festive seasons, shipments may take longer than usual.
Shipping
Shipping is free on all orders over 150 euros. International shipping is available on our online shop.
Returns & Exchanges
In-store purchases must be returned to a store location, as we cannot process refunds through our online shop in such cases. You can visit the shop where you purchased the item and show the receipt to request a return or exchange. For online orders, you have up to 15 calendar days from receiving your order to request a free return. Your refund will be processed once we have received your order.
You may also exchange your unwanted item(s) for free for any other item in stock within 30 days of receiving it. In both cases, the product must be returned in perfect condition, inside its protective bag and in the original packaging in which it was sent.
Please contact us to request an exchange or return:
Email: info@baradabags.com
Phone: +34 956 46 13 53
Or go to: Avenida Dr. Solís Pascual, 30. C. P: 11.600, Ubrique (Cádiz), Spain
Custom charges
Taxes are included in purchases within EU countries.
International shipment doesn't cover taxes and customs duties. It's the buyer's responsibility to accept the expenses. We can’t estimate the cost of these fees, as they depend strictly on the country to which the order is sent.
Guarantee
All our items have a two-year guarantee. If they are damaged within this period, we will offer a free repair service or replacement. Contact us to assess the situation. Our guarantee doesn't cover theft or damage due to misuse of our items.
Care
Leather is a delicate material that requires special care to maintain its smooth appearance. We recommend: