Legal Conditions


PIÑAVALL S.L., located in Avd. Cádiz, 47 11600, Ubrique (Cádiz) with C.I.F. nº. B11343191 is the owner of the online shop that operates under domain:, hereafter referred to as the web, the site or the virtual shop, puts at Internet’s users disposal, here after referred to as the User, with the aim of proporcinate information about the company and to allow online sales of the products on its catalogue.



With the aim of avoiding fiscal frauds, which are being happening in countries out of the European Community, PIÑAVALL S.L., reserves the right to admit purchase orders from those countries and the payment method is to be an irrevocable letter of credit for these countries. For purchase orders from out of the European Community, please consult availability. 



Sales to minors are not allowed. With regard to users under 18 years old, the consent of the parents or legal tutor(s) will be requested for the handling of their personal data. If you are under 18 years old and have accessed this website without giving notice to your parents or legal tutor(s), you should not register as a user or buy.


The sales made in the virtual shop of PIÑAVALL S.L., will be understood as having being made in the buyers address if this is an individual; and in Avd. Cádiz, 47 11600,Ubrique (Cádiz) 11600 if the buyer is a legal person.



The prices and availability of the products are valid unless end of stock. All prices are in euros and they all include V.A.T.

They do not include any other applicable tax. The sales made by PIÑAVALL S.L., will undergo Spanish commercial laws with the consequent tax application and payment.



In order to protect the transmission of confidential information, our server has a data encryption protocol using algorithms of up to 256 bits, through an SSL Security Certificate (Secure Sockets Layer).

The SSL encryption technology protects the economic transactions and the data flow (name, address, credit card number, etc.), thus allowing operations to be carried out safely. For payment with credit cards, the customer must have activated the payment through CES (Secure Electronic Commerce). The communication between the client and the payment entity is also made through a secure server with SSL encryption, and Pinavall S.L. nor third parties may have access to the customer's credit card information.


The articles offered in our online shop are a selection of PIÑAVALL S.L. products. All products have the same quality standards and have the same guarantee. If the product(s) shipped has any kind of defect, we will reimburse you the amount of the purchase.

We confirm that the detailed characteristics in the description of the products of our shop, are identical to the product that you will be receive. Otherwise, contact us.

In accordance with RDL 1/2007, of November 16, durable goods have a 3-year warranty from the delivery date.

Deficiencies caused by negligence, blows, improper use or handling, or materials subjected to wear due to normal use are not included.

In incidents that justify the use of the warranty, the option will be to repair, replace the item, reduce the price, or refund, in legally established terms.

You can manage this warranty by calling the phone number +34 956461353 or write us an e-mail at



You can chop 24 hours a day all year through. However, the orders will be managed on the next working day after payment confirmation. All orders will be served following the order in which they were received. 



You will receive your order in a máximum of SEVEN WORKING DAYS for Spain, after payment confirmation is received. For the rest of countries, please consult.

The Purchase order will be cancelled in the event of:

-          Being unable to deliver the order after two tries.

-          Being unable to contact the customer in the 9 working days after the first delivery.



Of conformity with the foreseen in art. 44 of the Law 7/1996, of the 15th of January of Ordenación del Comercio Minorista, the client has the right of revocation SEVEN DAYS after the reception of the order, having communicated it previously to PIÑAVALL S.L.

During the 7 days after the purchase, you will be able to return the product without any allegation . The product must be on the same state in which it was delivered, and it will have to keep all accessories and if possible the original packaging and labelling. PIÑAVALL S.L. will not be held responsible for any direct expenses caused by this kind of returns, therefore the customer will have to run with all costing derived from the return.

The refund will be made up on reception of the goods in the seller’s establishment. Once the merchandise is checked, having to be unused and with its original packaging and documentation, we will proceed to its refund by crediting the total amount on the account number of your choice, or by any other payment method which the buyer may indicate.

In the event of the product not being on the aforementioned conditions, it will be sent back to the buyer, and all expenses derived from this shipment will be charged to the buyer / customer.

Return for deteriorated or mistaken product

In the event the product is delivered to the buyer in deteriorated conditions or defective, or if it is not the product that was ordered, the product will be exchanged for the right one at no additional cost, once the defective product is received back and checked the defect, or mistake on the order. The shipment costs in these cases will be held by PIÑAVALL S.L.


In accordance with current regulations, customers of have the right to withdraw from the purchase contract within 14 calendar days without the need for justification.

To exercise this right, the customer must fill out the Withdrawal Form and send it to It is essential to complete and send this form within the established deadline for the withdrawal to be effective.

Once the withdrawal request is received, we will proceed to refund the amounts paid, including shipping costs, within a maximum period of 14 calendar days from the date we are informed of the decision to withdraw from the contract. The refund will be made using the same payment method used by the customer for the initial transaction, unless expressly agreed otherwise.

For more information about the withdrawal process, please consult with us by phone: +34 956461353 or by email:


As a general note, the user or buyer is obliged to meet all duties on this General Purchase Conditions document, as well as to keep the special warnings or instructions of use included on the same, or in the web’s pages, and to always act under the law, the good morality and according to the demands in good faith, refraining from using the elements of the site in any way that may avoid, hurt of deteriorate its normal functioning, the godos or rights of PIÑAVALL S.L., its customers and suppliers, its collaborators, users and generally of any other third party.


PIÑAVALL S.L. is under no control, in general terms, of the usage that may be made of the web site. In particular, PIÑAVALL S.L does not guarantee that users use the Website and content under this Legal Notice, or do so in a diligent and prudent way.




We inform our customers that they have the option to visit the Online Dispute Resolution platform of the European Economic Community. This platform offers a unique access point for consumers and traders wishing to resolve disputes related to online purchases in an extrajudicial manner.

If you have had a problem with an online purchase and wish to file a complaint, you can use this service. To access the platform, visit This service is especially useful for resolving disputes arising from online purchases made in countries of the European Economic Community.




In the event of non-payment from the buyer in 15 natural days, in any of the modalities of payment accepted, PIÑAVALL S.L. will be entitled to cancel the order.



These Legal Conditions are ruled by the Spainsh law. The parties will submit for the resolution of the conflicts to the courts at the buyer’s address or to anyone of the buyer’s choice.



The above sales conditions are submitted to the Ley de Ordenación del Comercio Minorista and the Ley de Servicios de la Sociedad de la Información y Comercio Electrónico. PIÑAVALL S.L. demonstrates his intention of fulfilling entirely the legal rules.